01Introduction
Token Solutions LLC (“Token Solutions,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit tokensolutions.consulting, contact us, or inquire about our consulting and technical support services.
This policy applies to our public website and related business communications. Individual consulting engagements may be subject to additional contractual privacy or confidentiality provisions.
02Information We Collect
Information You Provide Voluntarily
When you contact us by email or engage our services, we may receive information including:
- Your name and email address.
- Your business or organization name.
- Information about your project, inquiry, or requested services.
- Contact details you choose to provide.
- Documents and correspondence related to a potential or active engagement.
- Billing and administrative information when necessary to conduct business.
Please do not transmit passwords, seed phrases, wallet private keys, or confidential access credentials.
Information Collected Automatically
When you visit our website, our hosting provider and any enabled analytics or security services may process technical information such as:
- IP address.
- Browser and device characteristics.
- Pages requested and approximate access times.
- Referring pages or websites.
- General technical diagnostics.
- Information required for security, performance monitoring, and abuse prevention.
The specific categories collected depend on the services enabled in our production environment.
Blockchain-Related Information
During a consulting or support engagement, you may voluntarily provide public wallet addresses, transaction hashes, blockchain network identifiers, or information necessary to investigate an issue.
Public blockchain records may remain permanently accessible through the relevant network and third-party blockchain explorers.
Token Solutions does not control the retention or removal of information recorded on independent blockchains.
03How We Use Information
We may use personal information to:
- Respond to inquiries and communicate with prospective clients.
- Evaluate and deliver requested consulting services.
- Provide technical support.
- Prepare proposals, agreements, invoices, and related documentation.
- Maintain business records.
- Improve website functionality and service quality.
- Identify and prevent fraud, security incidents, and misuse.
- Meet applicable legal, regulatory, or contractual obligations.
- Protect our rights and the rights of clients and third parties.
We do not use client communications for unrelated marketing without an appropriate legal basis or required consent.
04Website Analytics and Cookies
Our website may use essential technologies required for hosting, security, and functionality.
If analytics tools are enabled, we may also process information about website traffic, interactions, and performance.
The website is hosted by Vercel. Its code includes Vercel Web Analytics on production deployments to measure aggregate page traffic; Vercel describes this service as operating without cookies. The website does not include advertising pixels, Google Analytics, Google Tag Manager, third-party embeds, contact forms, or account sign-in, and it does not write to browser local storage.
Before publication, Token Solutions will verify and disclose the analytics providers and any cookies, local storage, identifiers, or tracking technologies actually used.
Where applicable law requires consent for nonessential tracking technologies, we will implement an appropriate consent mechanism before activating them.
You may manage supported cookies and storage settings through your browser.
05How We Share Information
We may disclose information to service providers acting on our behalf, including providers of:
- Website hosting and infrastructure.
- Business email and communications.
- Analytics and security services, if enabled.
- Accounting, payment administration, and business operations.
- Professional legal, tax, and technical services.
We may also disclose information if reasonably necessary to comply with applicable law, enforce agreements, respond to lawful requests, protect rights or safety, or facilitate a legitimate business transaction subject to applicable safeguards.
We do not authorize service providers to use personal information for unrelated purposes merely because they receive it on our behalf.
Any statement concerning the sale or sharing of personal information for advertising must be verified against our actual practices and applicable legal definitions.
06Information Security
We use administrative, technical, and organizational measures appropriate to the nature of the information we handle.
However, no internet transmission, electronic communication, or storage system can be guaranteed completely secure.
Token Solutions will never ask you to disclose a wallet seed phrase or private key as part of our standard services.
Clients remain responsible for protecting their authentication credentials and approving their own blockchain transactions.
07Data Retention
We retain personal information only as reasonably necessary for the purposes described in this policy, including responding to requests, delivering services, maintaining contractual and financial records, resolving disputes, and meeting applicable legal obligations.
Retention periods depend on the type of information, the business purpose, applicable law, and contractual requirements.
When information is no longer required, we take appropriate steps to delete, deidentify, or securely dispose of it, subject to legal and technical limitations.
08Your Privacy Rights
Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information, and to exercise other applicable privacy choices.
To submit a privacy-related request, contact hello@tokensolutions.consulting.
Email subject: Privacy Request. Open a pre-addressed privacy request in your email app. Nothing is sent until you send the message yourself.
We may need to verify your identity before completing certain requests.
Some information may need to be retained where required or permitted by law.
We will respond within the timeframes required by applicable law.
09Third-Party Websites and Blockchain Services
Our website and services may reference or link to third-party products and platforms, including wallet providers, blockchain explorers, payment processors, and decentralized applications.
These third parties operate under their own terms and privacy policies.
Token Solutions is not responsible for the independent information practices of third-party services.
Clients should review applicable terms and privacy notices before using those services.
10Children’s Privacy
Our website and consulting services are not directed to children under the age of 13.
We do not intentionally solicit personal information from children under 13 through the website.
If we become aware that we have collected such information without legally required authorization, we will take appropriate steps to address it.
11International Visitors
Our website may be accessible outside the United States.
If you access the website from another jurisdiction, your information may be processed in the United States or in other locations where our service providers operate.
Where applicable law imposes additional requirements on international processing or transfers, we will address those requirements as appropriate.
12Changes to This Privacy Policy
We may update this policy to reflect changes in our services, technology, business practices, or applicable legal requirements.
The revised policy will display an updated effective or revision date.
Where required by law, we will provide additional notice or obtain consent before implementing material changes.
13Contact
Token Solutions LLC
Website: tokensolutions.consulting
Email: hello@tokensolutions.consulting
Additional business contact information will be provided where required by applicable law.